Support Center

Answers, before you have to open a ticket.

The questions we hear most often from teams evaluating Shreenova Cloud — plans, billing, access, and how to get started.

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Four core product lines: Bare Metal (dedicated physical servers), Cloud VPS (guaranteed-core virtual compute), Storage Hosting (S3-compatible object storage), and Windows Hosting (licensed Windows Server VPS). We also offer colocation, private cloud, and security-as-a-service under Other Services for teams that need something more specialized.

Ready when you are

Still have questions?

Talk to an engineer directly, or take another look at what each hosting line actually includes.

Talk to Sales View Plans

Answers, before you have to open a ticket.

What hosting plans does Shreenova Cloud offer?

What's the actual difference between VPS and Bare Metal?

What IP address types are available — private, shared, or dedicated?

Can I upgrade my plan later without downtime?

How does billing and discounting work?

Are your prices shown with or without VAT?

What uptime guarantee do you offer?

Do I get root or administrator access?

Which operating systems are supported?

Do you offer colocation?

Can I get a custom package outside your standard tiers?

What other IT services does Shreenova Cloud provide?

What does your support model actually look like?

How do I get started?

Still have questions?